Topplapopmix (“we,” “our,” “us”) operates the website https://www.topplapopmix.com (the “Site”). We are committed to protecting your privacy and ensuring your experience with us is safe and enjoyable. This Privacy Policy explains how we collect, use, and share your personal information when you use our Site or book a Virtual Reality session with us.
1. Information We Collect
a. Information You Provide to Us:
- Booking Details: Name, email address, phone number, and payment information.
- Contact Forms: Any information you provide when contacting us, such as your name, email, and message content.
b. Automatically Collected Information:
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages you visit, time spent on our Site, and other diagnostic data.
c. Cookies and Similar Technologies:
We use cookies to enhance your browsing experience. These cookies may collect:
- Preferences and session details.
- Analytics data (via tools like Google Analytics).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm bookings.
- To respond to inquiries and provide customer support.
- To improve and personalize your experience on our Site.
- To comply with legal obligations and prevent fraud.
- To send promotional emails, updates, and offers (only if you’ve opted in).
3. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information in the following cases:
- Service Providers: Payment processors, IT support, and analytics providers.
- Legal Compliance: When required by law or to protect our rights.
- Business Transactions: In the event of a merger, sale, or acquisition, your data may be transferred.
4. Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data.
- Opt out of marketing communications.
To exercise your rights, please contact us at [email protected].
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data. While we strive to secure your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.
9. International Data Transfers
As we operate in the United Kingdom, your personal data will primarily be processed in the UK. If you are located outside the UK, your data may be transferred to and processed in the UK, where privacy laws may differ from those in your location.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Please review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Topplapopmix
56 Middle St, Southsea, Hampshire, PO5 4BP
Phone: 023 9275 0122
Email: [email protected]
Thank you for trusting Topplapopmix with your personal data. Your privacy and security are our top priorities.